tag:titleleaf.statuspage.io,2005:/historyTitleLeaf Status - Incident History2024-03-27T21:59:02-07:00TitleLeaftag:titleleaf.statuspage.io,2005:Incident/180948972023-08-09T06:37:53-07:002023-08-09T06:37:53-07:00Networking in Multiple Regions<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:37</var> PDT</small><br><strong>Resolved</strong> - The incident appears to have been resolved by DigitalOcean in the North American regions.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:24</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. The last known error occurred 30 minutes ago.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:23</var> PDT</small><br><strong>Update</strong> - The DigitalOcean fix has now been rolled out. TitleLeaf tenants should be able to interact with their sites. We still recommend avoiding ingestions or distributions until the incident is resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:13</var> PDT</small><br><strong>Update</strong> - The DigitalOcean Engineering team continues to work on a fix for the issue impacting connectivity in multiple regions. The TitleLeaf platform is still impacted but appears more stable at the moment.<br /><br />While the investigation continues, users may experience delays or errors. The TitleLeaf team recommends avoiding ingestions or distributions until the incident is resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:30</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:19</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:18</var> PDT</small><br><strong>Investigating</strong> - The DigitalOcean networking service is having outages in multiple regions. Their engineering team is actively working to mitigate it. To monitor visit: https://status.digitalocean.com/incidents/q4b09b022nmh</p>tag:titleleaf.statuspage.io,2005:Incident/81305942021-10-01T10:47:27-07:002021-10-01T10:47:27-07:00Search functionality returning blank page<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:47</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:47</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>09:29</var> PDT</small><br><strong>Identified</strong> - The issue has been identified. It's related to the expiration of the "Let's Encrypt" root certificate. A fix is devised.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>07:53</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:titleleaf.statuspage.io,2005:Incident/80018192021-09-15T13:24:39-07:002021-09-15T13:25:29-07:00Product images not loading<p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>13:24</var> PDT</small><br><strong>Resolved</strong> - This incident has been marked as resolved by DigitalOcean: https://status.digitalocean.com/incidents/rg5cp671kqx7</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>10:37</var> PDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>10:32</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented by DigitalOcean and we are monitoring the results.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>08:15</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented. For details see DigitalOcean's status page, the "Spaces Availability in NYC3" incident: https://status.digitalocean.com/incidents/rg5cp671kqx7</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>06:00</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:titleleaf.statuspage.io,2005:Incident/70330602021-05-18T15:53:58-07:002021-05-18T15:53:58-07:00Admin advanced search returns no records<p><small>May <var data-var='date'>18</var>, <var data-var='time'>15:53</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>13:16</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>12:58</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>12:35</var> PDT</small><br><strong>Investigating</strong> - We are aware of the issue and are investigating. To follow our progress, consult support ticket TSU-1121.</p>tag:titleleaf.statuspage.io,2005:Incident/46442622020-07-17T15:23:25-07:002020-07-17T15:23:25-07:00Hosting service down<p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>15:23</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>14:51</var> PDT</small><br><strong>Monitoring</strong> - The outage with the hosting service appears to be mitigated. We are monitoring the results.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>14:43</var> PDT</small><br><strong>Update</strong> - There appears to be wide outages across the internet.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>14:31</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:titleleaf.statuspage.io,2005:Incident/42696682020-06-03T15:55:57-07:002020-06-03T15:55:57-07:00Search functionality not working<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>15:55</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>14:35</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>14:35</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>11:24</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:titleleaf.statuspage.io,2005:Incident/42499452020-06-01T10:52:49-07:002020-06-01T10:52:49-07:00Search functionality not accessible<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:52</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:37</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:34</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented:<br />https://status.gandi.net/incidents/026k81gp3vmk</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:40</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:titleleaf.statuspage.io,2005:Incident/39014122020-04-17T12:17:03-07:002020-04-17T12:17:03-07:00Icons not loading<p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>12:17</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>09:06</var> PDT</small><br><strong>Update</strong> - Font Awesome's CDN partner has identified the problem: https://status.stackpath.com/incidents/22c999cbl1nh</p><p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>08:57</var> PDT</small><br><strong>Monitoring</strong> - The Font Awesome CSS -- and icons by extension -- is loading again for all tenants. Font Awesome has not updated their status.</p><p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>08:27</var> PDT</small><br><strong>Investigating</strong> - The Font Awesome css kit is not loading. It is hosted by Font Awesome. They acknowledge the issue. To monitor, visit:<br />https://status.fortawesome.com</p>tag:titleleaf.statuspage.io,2005:Incident/37278472020-03-19T22:17:10-07:002020-04-17T08:33:49-07:00Cloud hosting down<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>22:17</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:47</var> PDT</small><br><strong>Update</strong> - All TitleLeaf sites appear to be functioning normally. As mentioned in the previous entry, we will wait for DigitalOcean to indicate that the issue is fully resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:45</var> PDT</small><br><strong>Monitoring</strong> - As of Mar 20, 2020 - 03:28 UTC, the DigitalOcean Engineering team has implemented a fix to resolve the issue and is monitoring the situation. They will post an update as soon as the issue is fully resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:03</var> PDT</small><br><strong>Identified</strong> - As of Mar 20, 2020 - 02:27 UTC, the DigitalOcean Engineering team has identified the cause of the issue and is actively working on a fix.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>19:58</var> PDT</small><br><strong>Investigating</strong> - The service TitleLeaf uses for cloud hosting, DigitalOcean Spaces, is down. The effect is that CSS, JS are not being applied to sites. DigitalOcean is aware of the situation.</p>